📞AXIS360 Solution

BPO Volume Hiring Solution

Screen thousands of applicants fast without losing hiring quality

BPO and contact centre hiring is a volume game — hundreds or thousands of applicants for a handful of role types, filled continuously. AXIS360's BPO solution combines Verify Express rapid screening, the Customer Service SJT, and bulk invite tooling to keep your pipeline moving without sacrificing signal quality.

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1,000
Candidates per CSV batch
~10 min
Verify Express screen
Mobile-first
Candidate experience
Background email
Delivery, no bottleneck
What

What's included

✓Verify Express as a fast, low-cost top-of-funnel filter
✓Customer Service SJT for practical judgement signal specific to contact centre work
✓Bulk CSV invite supporting up to 1,000 candidates per batch with background email delivery
✓Mobile-optimised candidate experience for applicants completing assessments on phones
✓Call Centre Workforce Management Success Profile for structured benchmarking
Why

Why this matters

!
BPO economics are built on volume and speed — every day a seat sits empty costs money, and every mis-hire in a high-turnover environment compounds fast. The bottleneck is rarely assessment quality; it's assessment throughput.
Ideal For
BPOs, contact centres, and any high-volume, high-turnover hiring environment where speed and consistency matter as much as depth.
How

How it works

1
Upload your applicant list via bulk CSV invite
2
Candidates complete Verify Express and/or the Customer Service SJT on mobile
3
Auto-ranked results let you move top performers straight to interview

Related solutions and assessments

DISC Personality AssessmentBig Five OCEAN AssessmentEmotional Intelligence AssessmentCognitive Ability BatteryCustomer Service SJTBFSI Assessment SolutionPharma Medical Representative HiringCampus Hiring SolutionManager Selection SolutionLeadership Development SolutionSuccession Planning SolutionASSESS 360° Feedback SolutionSample reports for every assessment
Using results responsibly. Assessment results describe tendencies and preferences at the time of testing; they are one input to a decision, not a verdict. Use them alongside a structured interview, work samples and references, tell candidates how their results will be used, and avoid treating any single score as a pass or fail line unless it has been validated for that purpose in your own setting.

Frequently asked questions

How fast can we screen a large batch?
CSV invites for up to 1,000 candidates process in under a second server-side; actual completion time depends on how quickly candidates respond to email/SMS invites.
Does this replace our voice/communication skills test?
It's a strong complement — combine with a live or recorded voice assessment for a complete contact-centre hiring signal.

Ready to try BPO Volume Hiring Solution?

Start with a free trial — no credit card required.

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AXIS360 by NonVerbals Consulting · assess.nonverbals.com · nizam@nonverbals.com · +91 76767 09796